Critical Team Performance - Passionate about Excellence

Commercial Aviation

The term human factors has become synonymous with the ability of high performing teams to operate in highly technical, often stressful environments and be better able to handle critical events and crisis. The term has been developed in the aviation industry where thirty years ago, 75 per cent of aviation accidents were attributed to ‘pilot error’. Whilst technological advances significantly reduce the risk, so too does the mandatory nature of the human factors awareness training programmes now operating in the aviation industry to safeguard passengers and aircraft.

  • Excellence in performance
  • Enhance business performance
  • Commitment
  • Accurate
  • Reduce costs
  • Cut human error
  • Corporate team building
  • Safety critical
  • Leadership
  • Exceed client expectations
  • Step up as Leaders
  • Passion
  • Increased efficiency
  • Empowering employees
  • Inspirational leadership

CTP offers qualified Crew Resource Management Instructors to deliver the mandated training modules laid down in EU OPS, as well as a full range of more general training, coaching and leadership opportunities.

Phil is a professional, knowledgeable, enthusiastic facilitator. He brings a tremendous vibrancy with him when he comes to Lisbon to train the Pilots, Cabin Crew and other staff at Netjets Europe in the hugely important (and mandated) subject of Crew Resource Management. As Chief Ground Instructor it is my responsibility to ensure that Netjets Europe staffs receive the best possible training of the highest quality – Phil certainly fits this bill and I would highly recommend him to any organisation.

Glyn Chadwick, Chief Ground Instructor, Netjets Europe

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