 |
|
|
|
‘By engaging Critical Team Performance we were able to raise the awareness of our engineers to the role they play in ensuring our customers receive a good service with maximum plant uptime... I have no doubt that it will go a long way to helping reduce human errors in our field of engineering...’ |
|
|
|
|
Published Articles
MD of Critical Team Performance, Phil Smith, is often approached to write articles / talks on Human Factors Awareness; here are some of the articles Phil has been invited to write:
Human Factors Training
Publication:
Emergency Services Times
Have you ever wondered why senior police officers, fire officers or lone worker paramedics make serious errors of judgement, why pilots fly into mountains or surgeons remove the wrong kidney? It is not that any of these people lack the knowledge or skill to do their jobs. It is not that they set out to 'get it wrong'. Rather that they have the same potential vulnerabilities as the rest of us.
'To err is human' – understanding the potential for making errors is an important step along the road to developing strategies to prevent those very human errors from becoming catastrophes.
Humans as Heroes and Hazards
Publication: 'The Detonator' magazine published by the International Association of Bomb Technicians and Investigators (IABTI)
In this article, Phil Smith, Managing Director of UK based Critical Team Performance Ltd, talks about the ground breaking training his company is conducting with the British Army and thecritical importance for all high performing, technically competent, individuals and teams to have a fundamental awareness of ‘Human Factors’ (HF) in critical environments.
In early 2010 Critical Team Performance was contacted by the British Army to help prepare and train the Explosive Ordnance Disposal Search and Destroy teams, and other closely attached Units prior to their deployment on Operations to the Middle East. The aim was to deliver a package of non-technical skills awareness training to help reduce and counteract those instances of Human Error that can lead to accidents and incidents both at an individual and team level.
|
|
|
|
Critical Team Performance - Passionate about Excellence - Telephone +44 (0)1628 474 245 - info@criticalteamperformance.co.uk |
|
|
|
|
|
|
|
|
|
|