About CTP

"You are the emergency care practitioner working alone on a dark and stormy night when you are called to a road traffic accident on a country lane.  There are several casualties requiring advanced care.  Due to the current volume of calls verses availability of assets the control team can only send a double ECA Crew (A&E Support)."

"You are a consultant cardiac surgeon, about to perform major heart surgery on a 5 year old child. Most of the operating team you know, but at the last minute there has been a change of anaesthetist."

‘’You are a fund manager for a large city financial institution; time is very precious to you. The performance of your team is crucial to your success and delivering excellent value for your clients.’’

These are really potential pressure situations. What can be done to absolutely minimise risk? How can you get the group to perform outstandingly as a team? What checks and balances are there in place to ensure a satisfactory outcome to the event? Can the team’s defences be breached?

Phil is joined by former British Airways Boeing 747 training Captains Trevor Dale and Guy Hirst, each with over 34 years service. In addition to the primary task of training pilots how to fly and operate large commercial aircraft, both spent in excess of 15 years developing the British Airways Flight Crew Human Factors programme.

Decades of research has gone into the subject of what makes teams perform, there have been literally thousands of articles and academic papers written on how to turn a group of individual experts into an expert team.

The Critical Team Performance programmes are based upon proven Human Factors skills developed within the Aviation and military sectors over many years. Our associates are passionate about the delivery of our programmes and all have a wealth of knowledge and experience of working in high pressure, demanding environments.